Privacy policy

Last Updated: November 21, 2024

1. Introduction

This Privacy Policy explains how we collect, use, protect, and disclose information we receive from users of our website and services.

2. Information We Collect

We collect the following types of information:

  • Personal information (name, email, phone number)
  • Account credentials
  • Payment information
  • Device information
  • Usage data and analytics
  • Communications with us
  • Cookies and tracking technologies
  • User-generated content

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process your transactions
  • Send service notifications and updates
  • Improve our products and services
  • Personalize your experience
  • Analyze usage patterns and trends
  • Detect and prevent fraud
  • Respond to your requests and inquiries

4. Data Sharing and Disclosure

We may share your information with:

  • Service providers and business partners
  • Payment processors
  • Analytics and advertising providers
  • Law enforcement when required
  • Third parties with your consent

We do not sell your personal information to third parties.

5. Data Security

We protect your information using:

  • Industry-standard encryption
  • Secure infrastructure and protocols
  • Access controls and authentication
  • Incident response procedures

6. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request data deletion
  • Opt-out of marketing communications
  • Port your data
  • File a complaint with authorities

7. Data Retention

We retain your information for:

  • Active account maintenance
  • Legal compliance periods
  • Dispute resolution
  • Business operations

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and optimize functionality. You can control cookie settings through your browser preferences.

9. Contact Information

For privacy-related inquiries, contact us at:

Moab

Email: websitesupport@trymoab.com

Address: 524 Broadway, Floor 11, New York, NY 10012

10. Compliance

This Privacy Policy complies with:

  • General Data Protection Regulation (GDPR)
  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)
  • Other applicable privacy laws

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. International Data Transfers

We may transfer data internationally. When we do, we ensure appropriate safeguards are in place through standard contractual clauses or other legal mechanisms.

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes through our website or other appropriate means. Continued use of our services after changes constitutes acceptance of the updated policy.